Privacy Policy

1. What we collect

When you request a quote, submit a support ticket, or contact us, we collect the information you provide directly: your name, email address, phone number, property address or suburb, and details of your enquiry. Our website calculator does not send your slider input anywhere; it runs entirely in your browser.

2. How we use it

We use your information to respond to your enquiry, prepare a quote, deliver and support your system, and meet our legal and warranty obligations. We don't use your information for anything beyond this without telling you.

3. When we share it

We may share your information with subcontracted installers, your Distribution Network Service Provider (for grid-connection approvals), or a finance provider, but only where relevant to delivering your system or service. We do not sell your personal information to third parties.

4. Marketing communications

If we send you marketing communications, each one will include a simple way to opt out. We won't contact you for marketing purposes if you've asked us not to.

5. Storage and security

We take reasonable steps to keep your information secure, including limiting who within our business can access it. We retain your information only as long as needed to fulfil the purposes above or as required by law.

6. Your rights

You can ask us what personal information we hold about you, request a correction, or ask us to delete it (subject to any legal or contractual obligation we have to retain it). Contact us using the details below to make a request.

7. Questions about this policy

Reach out via our contact page or submit a ticket and we'll clarify anything that isn't clear.