Support

Submit a Ticket

Run into an issue with your system, your account, or an installation? Fill in the details below and our support team will get back to you, usually within one business day.

  • Installation & scheduling
  • System fault or outage
  • Monitoring app
  • Battery & storage
  • Billing & account
  • Warranty claim
  • General enquiry
  • Low (general question)
  • Medium (affects usage)
  • High (system not working)
  • Urgent (safety concern)
Screenshots or photos can be emailed to support@solveenergy.com.au once your ticket number is confirmed.
We'll send a confirmation and ticket number to your email address.
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